Privacy Policy

This privacy policy describes how we collect and use the personal information you provide on our website. By accessing and using our website, you indicate your agreement to this privacy policy.

Please read these terms carefully. For online classes, please also review our Terms of Service.


Information we collect

We collect information from you when you subscribe to our email list to receive news and be informed of our classes, when you register for a course, respond to a survey or fill out a form (contact form, payment plan request etc.).

When subscribing or registering, you may be asked, as appropriate, your name, your email address, your mailing address, and your credit card information.

Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference and the referring site. We use this type of information to administer the site and provide the highest possible level of service to you.


The use of your Information

We use the information you provide

- to communicate with you about Deniz Altug’s art and online classes,

- to improve our products, services and website,

- to process transactions.


Information Sharing

We do share your information with trusted and secure third parties who assist us in operating our website, conducting our business and servicing students and visitors, such as our payment processors (Stripe and PayPal), our email service processor, etc. These trusted third parties agree to keep this information confidential. We will never share your personal information with unrelated third parties.

We don’t store your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their own privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

We will never sell or give away the information we collect to anyone other than to satisfy any applicable law, regulation, legal process or governmental request, as required by law.



Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages on the website. If you do not wish to have cookies placed on your computers, you should set your browser to refuse cookies. Certain features of our website, especially classes access, may not function properly without the aid of cookies. 



We do not knowingly collect any information from anyone under 18 years of age. No personally-identifiable information should be given by visitors under 18 years of age without the prior written consent of their parent or guardian. 



To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is safely kept.

But no Internet data exchange can be guaranteed to be fully secure. While we make every effort to protect your personal information, you acknowledge that the personal information you voluntarily share with us could be accessed by a third-party. You agree that we are not responsible for any intercepted information shared through our site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.


Website Links

Our website contains links to third-party websites and plug-ins (including Pinterest, Instagram, Youtube, and Facebook). When data is collected in this way, its processing is governed by the privacy policy of the respective social media platforms.


Your Images & Feedback

You give permission to Deniz Altug to use any images and text feedback you submit as a participant in our online classes, whether on the classroom site or by email, to be used in any future class-related marketing or promotional strategies, online or offline. You will always be credited and will retain the rights to your work. If you want your images removed, please contact us at [email protected].



You can unsubscribe at any time by clicking the “unsubscribe” button at the bottom of our emails.


Data Retention

We will retain your information for as long as you wish to be registered to our mailing list and as long as your customer account is active and you have not otherwise requested us to delete your information.



Privacy Policy Changes

We reserve the right, at our sole discretion, to update our privacy policy, in particular to be in conformity with the law. We encourage you to periodically review our terms to stay informed of our updates.


Information in these conditions is governed by the laws of Ontario, Canada. Any dispute arising from the use of information or services provided on will be governed by the laws of Ontario.

The Privacy Policy was last updated on Nov 1, 2019.


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